Privacy Policy – Cosmos Premium

Last Updated: 13 May 2026

Welcome to Cosmos Premium.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect https://coolzino.co.it/ your personal information when you use our website and purchase our products.

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1. Company Information

Brand Name: Cosmos Premium
Address: 1359, Neelmani Colony, Mohan Nagar, Ghaziabad, Uttar Pradesh – 201007
Phone: +91 9528647926
Email: support@cosmosstore24x7.com

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2. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Mobile Number
• Email Address
• Shipping & Billing Address
• Payment Details (processed securely through payment gateways)
• Device/IP information for security and analytics purposes

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3. How We Use Your Information

We use your information to:

• Process and deliver orders
• Contact you regarding your purchase
• Provide customer support
• Improve website performance and user experience
• Prevent fraudulent transactions
• Send order updates and important notifications

We do not sell or rent your personal information to third parties.

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4. Payment Security

All payments are processed through secure and trusted payment gateways.
We do not store your debit/credit card information on our servers.

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5. Cookies

Our website may use cookies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic and performance

You may disable cookies in your browser settings if you prefer.

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6. Shipping Policy

We aim to process and dispatch orders within the estimated timelines mentioned on the website. Delivery times may vary depending on location and courier services.

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Refund, Return & Exchange Policy

At Cosmos Premium, we maintain a strict No Return, No Refund, and No Exchange policy.

By placing an order on our website, you agree to the following terms:

• Products once purchased cannot be returned.
• No refunds will be provided after successful order placement.
• We do not offer product exchanges.
• Orders cannot be cancelled once dispatched.

Customers are advised to carefully review product details before placing an order.

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7. Damaged or Wrong Product

If you receive a completely damaged or incorrect product, you must contact us within 24 hours of delivery with:

• Order ID
• Product photos
• Packaging photos

Email: support@cosmosstore24x7.com

Our team will review the issue and provide assistance if applicable.

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8. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

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9. Third-Party Services

Our website may use third-party services such as:

• Payment gateways
• Shipping partners
• Analytics tools

These services may collect limited data necessary to perform their functions.

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10. Changes to This Policy

Cosmos Premium reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page.

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11. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

Cosmos Premium
1359, Neelmani Colony, Mohan Nagar, Ghaziabad – 201007
📞 +91 9528647926
📧 support@cosmosstore24x7.com